CR

Caroline R. 3 years ago • From Google

Rating

Bad

Frustrating healthcare system fails patients completely

The standard protocol is to visit Urgent Care Center in Colchester or dial 111. Advance booking is impossible, and patients are simply instructed to call at 8 am, only to be told no appointments are available, forcing them to call again the next day - a frustrating cycle that continues for five days until ultimately resorting to urgent care. The system is completely inadequate, especially when a parent with a 4-year-old child cannot secure a GP appointment without a four-week waiting period.

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