New Court Surgery
Shelley H. 3 years ago • From Google
Bad
Frustrating healthcare system fails patients during pandemic
Ever since COVID-19 hit, just like numerous others have pointed out, trying to reach them is completely futile. They send text messages emphasizing the critical nature of children's medical visits, and I've received correspondence about cervical screenings and mid-life health assessments, yet we're restricted to last-minute emergency appointments only - AND THAT'S ASSUMING YOU'RE FORTUNATE ENOUGH TO GET ONE. The whole situation is utterly baffling to me. 😕
Everyone recognizes the strain on the National Health Service. However, this cannot justify substandard service when a straightforward solution exists. Currently, patients must phone at 8am (with..
New Court Surgery
Gary S.
The surgical experience was abysmal, rendering the service practically non-existent due to their complete failure to deliver any meaningful healthcare nowadays. It's no surprise that Accident &..
New Court Surgery
Pete R.
Nurse Gemma and Dr. Rachel Missen have provided incredible support to my partner Jan following her home incident. They consistently maintain a positive attitude, and no task seems to inconvenience..
New Court Surgery
Julie L.
I always enjoy my visits to this medical practice. Scheduling appointments is a breeze, and they're remarkably punctual. The entire team is consistently welcoming and supportive.
New Court Surgery
Mark V.
It's disheartening that increased patient numbers and demand have transformed medical care into a frustrating experience. The surgery's booking system is incredibly challenging, with phone wait..
New Court Surgery
Ben M.
Medical staff are competent during actual consultations, but patient care is entirely overlooked. I depend on a recurring prescription, and the practice abruptly cancelled it without notification,..
New Court Surgery
MALINDA J.
I've been a patient here for over two and a half decades, and I've never encountered any issues. The staff is incredibly supportive and genuinely caring towards their patients. While the doctors..
New Court Surgery
Kathy F.
It's an absolute disaster from start to finish. I was initially seen by a nurse who advised me to schedule a crucial doctor's appointment, but when I approached reception to book, they claimed no..
New Court Surgery
Maria W.
Unfortunately, the service quality has significantly declined since the COVID-19 pandemic. It was actually more functional during lockdown! Scheduling an appointment is now impossible. They've..
New Court Surgery
Edward H.
This healthcare facility is utterly ridiculous, though likely representative of standard medical practices in this overpopulated nation. In contrast, I have a residence in Spain where consulting a..
New Court Surgery
Ian B.
After desperately pleading for medical attention, a physician dismissed my infected wound, and just two days later, I was urgently admitted to the hospital with necrotising fasciitis - a horrific..
New Court Surgery
Ms M.
Decent service overall, but the appointment system is frustrating. If you can't secure a same-day slot, they direct you to call 111, which then arranges an appointment at the original practice—a..
New Court Surgery
Gabrielle P.
Completely frustrated with this medical practice every single time I contact them about scheduling an appointment, they have no availability and just keep telling me to call back tomorrow. I'm..
New Court Surgery
Carole T.
The medical practice caters extensively to residents in the Royal Wootton Bassett region. Its healthcare services are efficiently managed and delivered by highly competent personnel who approach..
New Court Surgery
James S.
The medical professionals here have been excellent in my past interactions. However, their administrative setup is utterly perplexing. Attempting to schedule an appointment is a nightmare, with..
New Court Surgery
Laura S.
The medical staff are competent, but scheduling is a significant challenge. Their appointment reservation process is deeply problematic. Unlike other practices, there's no structured waiting..
New Court Surgery
claire f.
Scheduling a medical consultation has been incredibly frustrating. When I requested a simple sick note, the clinic informed me it would take seven days to obtain one, and I'd have to book a separate..
New Court Surgery
Antony M.
I've been fortunate with my recent medical consultations, experiencing smooth and efficient service. Called the clinic in the morning and secured a timely appointment just two hours later.
New Court Surgery
Kirsten F.
Feeling let down by the scheduling system, I attempted to book a slot for my infant but found all available times were already taken. This was particularly frustrating given my constrained schedule..
New Court Surgery
Howard P.
From my initial consultation, I was promptly seen by Dr. Marshall and Nurse Practitioner Charlie Bartle in a remarkably short timeframe. I cannot emphasize enough how exceptional their care and..
New Court Surgery
Andrew P.