FJ

Fiona J. 10 years ago • From Google

Rating

Bad

Frustrating healthcare system fails patients repeatedly

I've attempted to schedule a standard medical consultation through their online booking platform, but the system consistently reports zero available time slots. My only recourse seems to be booking an urgent appointment, despite my situation not being genuinely urgent. On the rare occasions I successfully secure a doctor's slot, I invariably encounter either a temporary replacement physician or a nurse practitioner. The practice lacks any mechanism for electronically communicating concerns to the management. During a recent visit when I sought to speak with the practice manager, I was left waiting so extensively that I ultimately departed without any interaction or resolution.

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