GK

Gajendra K. 3 years ago • From Google

Rating

Bad

Frustrating healthcare system wastes my precious time

I understand our healthcare system is stretched thin, but this level of inefficiency is beyond frustrating. Spending an entire hour in the morning just trying to connect with someone, only to be instructed to call back at 3 pm, then enduring another hour of waiting, and ultimately being told to call again tomorrow - all just to schedule a simple appointment - is absolutely absurd. If your booking system is at capacity, the least you could do is update your interactive voice response system with a clear message indicating that appointments are unavailable.

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