BB

Beth B. 7 years ago • From Google

Rating

Poor

Frustrating healthcare system with impossible appointments

I've been seeing this medical practice for a long time, and typically the care is solid once you actually meet with your doctor. However, their appointment system has become incredibly frustrating. I've attempted to call at 8am multiple times, and it's consistently impossible to get through because the phone lines are perpetually engaged. On the rare occasion I did connect, I was told everything was completely reserved. When I inquired about advance booking, I was flatly refused. Adding to the inconvenience, my night shift work makes early morning calls extremely difficult. While I'm tempted to switch practices, I'm relocating to university in the near future, where I'll have access to complimentary professional medical services, so I'll just wait it out until then!

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