The Family Practice
MG
Megan G. 2 years ago • From Google
Poor
Just as numerous others have pointed out, the phone waiting times are absolutely dreadful. You'll waste countless hours stuck in a queue, only to be informed that no appointments are available and to try calling again the next day. It's incomprehensible how anyone manages to secure an appointment. Moreover, the reception staff lack warmth and hospitality. I consulted three different GPs over several months, each providing identical advice and prescribing medication. I was then referred to the hospital, which took additional months to schedule an appointment. Ultimately, the surgeon revealed that the GPs had misdiagnosed my condition and the prescribed medications would be ineffective—simply fantastic. I recognize they're under immense pressure, but this shouldn't compromise their diagnostic standards. I've been dealing with this issue for half a year, and the outcome might have been entirely different had they initially provided accurate guidance.
M. R.