RB

Richard B. 8 years ago • From Google

Rating

Bad

Frustrating healthcare with endless waiting and poor service

I've recently relocated after experiencing repeated frustrations. Their phone lines are incredibly slow to respond, and waiting for a routine blood test can drag on for around three weeks. The doctors insist on calling first before scheduling an appointment, without providing a specific time frame. On the two instances I required an appointment in the past couple of years, they ran significantly over schedule without even a basic apology. When I first registered 14 years ago, the service was much more efficient. My current impression is that the practice is simply overwhelmed, with too many patients for the available doctors and staff. I'm not typically someone who writes reviews, but I would seriously caution anyone moving to this area to think carefully before choosing this medical practice.

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