JA

J A. 3 years ago • From Google

Rating

Bad

Frustrating healthcare with glimpses of compassionate care

The front desk staff are pleasant, but the administrative setup is deeply flawed. While some impressively skilled young physicians work there, it seems they may not be long-term staff. Recently, my 80-year-old father had a telehealth consultation at 9:40 PM, experiencing significant pain and blood in his urine. The doctor called back at 1:10 PM and requested a urine sample to check for infection. I attempted to deliver the sample to the clinic, but it was shut for staff training. I dropped off the sample early the following morning but received no communication all day. By evening, his condition had deteriorated so severely that I was compelled to call emergency services.

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