AJ

A J. 3 years ago • From Google

Rating

Poor

Frustrating healthcare with glimpses of hope

Booking an appointment at this clinic is a complete disaster, and the staff's indifference is appalling. Where has genuine patient care gone? The receptionist who usually works the front desk is wonderful and consistently goes above and beyond to assist. The physicians, particularly Dr. Solomon Jr., are also exceptional. However, the remaining staff members are incredibly unhelpful. The appointment scheduling requires you to call at 8 AM sharp, after which you'll be stuck in a queue for sixty minutes - completely impractical for someone commuting underground to work. Their current system is fundamentally broken and urgently requires an overhaul.

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