KK

Karl K. one year ago • From Google

Rating

Bad

Frustrating healthcare with impossible appointment booking

Scheduling an appointment here is a nightmarish ordeal. The phone lines are perpetually jammed, and even after countless attempts, securing a slot feels like winning a lottery. When you miraculously get through, you're often met with voicemail or unavailability. The online booking system is broken, adding another layer of frustration. While some staff members are genuinely helpful and kind, others seem deliberately unhelpful. The practice appears completely overwhelmed by the area's rapid population growth, showing no signs of adapting or expanding their capacity. What was once a mediocre experience has now deteriorated to an absolute nightmare, prompting me to drop my rating to the lowest possible level.

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