EP

Ess P. one year ago • From Google

Rating

Bad

Frustrating healthcare with impossible appointment scheduling

Scheduling an appointment here is a nightmare, with wait times stretching to nearly a month. The electronic consultation forms are an absurd requirement, particularly when urgent medical attention is needed. Filling out these forms typically consumes over 20 minutes, during which a receptionist could have easily booked multiple appointments. The system is poorly designed and doesn't accommodate everyone's needs, forcing patients to squeeze their concerns into a single category, which is then arbitrarily reviewed to determine if they merit an appointment. It's an incredibly frustrating process. Despite being a loyal patient at this practice for more than three decades, I am seriously contemplating switching to another healthcare provider due to these inefficient and impractical procedures.

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