St George's Medical Centre
Colin S. 10 years ago • From Google
Poor
Frustrating healthcare with impossible appointment scheduling
It's absolutely ridiculous. I work from 6 am to 7 pm and can barely get a doctor's appointment every other Saturday, and even that's not guaranteed. Whenever I try to book a slot, I'm met with either a constantly engaged phone line or told there's nothing available for at least three weeks. This is completely unacceptable. As a diabetic, I need to see the nurse every three months, but she seems to have more holidays than a travel agency. Every time I request an appointment, I'm told she's away for a fortnight and fully booked afterward. I'm seriously considering changing practices because this facility is a complete joke. Dr. Northfield even advised me to have the receptionist put me directly through to him if I have issues, but when I try, I'm told he's not in or that I can't be transferred. I understand it's not the doctors' fault, but the receptionists are incredibly unhelpful. I've recently heard the surgery has improved and appointments are easier to get, with potentially longer opening hours on certain days. A modest acknowledgment to Dr. Northfield and his team for at least attempting to make improvements.
MANAGER STACEY & TEAM SHOWED DISCRIMINATORY BEHAVIOR ( I BELIEVE IS RACIALLY MOTIVATED ) Since late August, I've been experiencing health issues and consulted my doctor on 1/09/22, who recommended..
St George's Medical Centre
Sheila G.
Absolutely repulsive. Their customer service is nonexistent, and they can't be bothered to pick up a telephone.
St George's Medical Centre
Mohammed A.
The receptionists at this GP practice are absolutely terrible!!!! They show zero respect for patients. I was there to help my sister, who doesn't speak English, and this was our second attempt after..
St George's Medical Centre
Sebastian Z.
The receptionist with glasses was extremely discourteous. When I requested to speak with a manager, she claimed the manager wouldn't be available until after 9 o'clock, and when I asked about seeing..
St George's Medical Centre
Abigail M.
Absolutely dreadful encounter with this product/service. I strongly recommend seeking out other options if they're available to you.
St George's Medical Centre
Sahere J.
The staff is absolutely terrible and incredibly discourteous. I waited from 8 am to 8:22 am before someone at reception finally responded. The receptionist was extremely unhelpful and dismissive,..
St George's Medical Centre
Chrissy H.
Our family has been patients at this medical practice for quite some time. Dr. Gregg serves as our primary care physician. He is an exceptional doctor and an incredibly compassionate, understanding..
St George's Medical Centre
Carol D.
The receptionist Shirley consistently displays an appalling demeanor that lacks any semblance of professionalism. Her complete disregard for customer interaction is shocking, and her abysmal..
St George's Medical Centre
Janine G.
I interacted with the reception staff multiple times during the scheduling process, and I must say the experience was seamless. Every member of the team, from the doctors to the nurses and..
St George's Medical Centre
Anonymouse
They have the worst receptionists here. They reluctantly help and that's when they actually help. They talk to you like you've interrupted something important and in an monotone way. They keep you..
St George's Medical Centre
Selu G.
Absolutely terrible surgical experience. The front desk staff are completely unhelpful and disrespectful when scheduling for pediatric patients. Their customer service is appalling. However, the..
St George's Medical Centre
Josiane F.
I'd like to express my sincere gratitude to Dr. Daniel for providing an exceptional consultation that left me feeling optimistic and genuinely understood. He addressed all of my inquiries with..
St George's Medical Centre
Lee C.
The staff here are absolutely wonderful, incredibly accommodating and compassionate. The front desk personnel are warm and inviting. Dr Smith has been exceptional throughout my recent medical..
St George's Medical Centre
Margaret W.
During a critical health crisis right before the holidays, I want to express my deepest gratitude to Dr. Northfield and the entire staff at St George's Medical Centre in Moston. Throughout a..
St George's Medical Centre
Sk d.
Toying with patients' well-being: it takes a full month just to secure a medical consultation
St George's Medical Centre
Nicola D.
I have absolutely no complaints about this establishment. The employees are exceptional and have consistently been supportive throughout my interactions. The front desk personnel have always been..
St George's Medical Centre
Martha M.
The reception staff are absolutely terrible, displaying an incredibly condescending and patronizing attitude, speaking as if they're medical experts and dispensing prescriptions over the telephone...
St George's Medical Centre
Bogumila I.
The staff here are incredibly friendly and go above and beyond to assist customers.
St George's Medical Centre
Didiet P.
This general practitioner is subpar and displays a lack of professionalism. When requesting medical records, they consistently fail to provide them in a timely manner. The staff seems unmotivated..
St George's Medical Centre
Magic S.
I wasn't shocked by the poor reviews for this medical facility. The personnel are absolutely dreadful. The front desk staff are particularly horrible. The nurses come across as condescending and..
St George's Medical Centre
Prince A.