St George's Medical Centre
Colin S. 10 years ago • From Google
Poor
Frustrating healthcare with impossible appointment scheduling
It's absolutely ridiculous. I work from 6 am to 7 pm and can barely get a doctor's appointment every other Saturday, and even that's not guaranteed. Whenever I try to book a slot, I'm met with either a constantly engaged phone line or told there's nothing available for at least three weeks. This is completely unacceptable. As a diabetic, I need to see the nurse every three months, but she seems to have more holidays than a travel agency. Every time I request an appointment, I'm told she's away for a fortnight and fully booked afterward. I'm seriously considering changing practices because this facility is a complete joke. Dr. Northfield even advised me to have the receptionist put me directly through to him if I have issues, but when I try, I'm told he's not in or that I can't be transferred. I understand it's not the doctors' fault, but the receptionists are incredibly unhelpful. I've recently heard the surgery has improved and appointments are easier to get, with potentially longer opening hours on certain days. A modest acknowledgment to Dr. Northfield and his team for at least attempting to make improvements.
The front desk personnel lack basic courtesy and come across as dismissive. Scheduling an appointment is practically unfeasible for anyone with professional commitments. My partner has previously..
St George's Medical Centre
Anonymous A.
Utterly frustrated with this medical practice's approach. I attempted to secure an urgent consultation, but was rebuffed and instructed to provide a urine sample for a potential urinary tract..
St George's Medical Centre
Selu G.
Absolutely terrible surgical experience. The front desk staff are completely unhelpful and disrespectful when scheduling for pediatric patients. Their customer service is appalling. However, the..
St George's Medical Centre
Ron B.
Such an utterly reprehensible approach that demands total restructuring. Numerous instances of family members receiving substandard care have come to light, and merely mentioning Dr Northfield's..
St George's Medical Centre
Magic S.
I wasn't shocked by the poor reviews for this medical facility. The personnel are absolutely dreadful. The front desk staff are particularly horrible. The nurses come across as condescending and..
St George's Medical Centre
Alisha M.
The front desk staff are absolutely atrocious! They behave as if they're superior beings with the most challenging occupation imaginable. I arrived for an in-person meeting today, and due to the..
St George's Medical Centre
Reviewer G.
Absolutely dreadful establishment. I wouldn't suggest this place to a single soul. The treatment here is completely unacceptable. I was forced to find a new healthcare provider 🤦♀️
St George's Medical Centre
Shirley R.
Enjoyed two exceptionally professional and relaxed consultations today with two wonderful staff members. The entire team demonstrated remarkable kindness and compassion throughout my visit.
St George's Medical Centre
Simon R.
I've been with this medical practice for a while, and despite living right next door, they've informed me that I'm no longer their patient and have transferred me to the Glossop clinic. I urgently..
St George's Medical Centre
Josiane F.
I'd like to express my sincere gratitude to Dr. Daniel for providing an exceptional consultation that left me feeling optimistic and genuinely understood. He addressed all of my inquiries with..
St George's Medical Centre
Lynn L.
The entire team at this medical facility is truly exceptional, with courteous and skilled professionals from the front desk to the physicians. They consistently demonstrate a commitment to enhancing..
St George's Medical Centre
sadam1937 s.
I'm constantly frustrated by their unresponsive phone line, and when I finally reached out, they were unsympathetic to my medical conditions. Despite my diagnoses of COPD, asthma, and lung cancer,..
St George's Medical Centre
Sheila G.
Absolutely repulsive. Their customer service is nonexistent, and they can't be bothered to pick up a telephone.
St George's Medical Centre
Shirley Rowarth
Saw Dr Northfield this afternoon. Treated with understanding, empathy and kindly. Receptionists very helpful too from entry to the s surgery to leaving. Clean, professional and efficient.
St George's Medical Centre
jaybeefrommanchester j.
I recently joined this practice, and Chantelle, the young receptionist, greeted me with exceptional courtesy and professionalism. I'm thankful they agreed to take me on as a patient. However, I'm so..
St George's Medical Centre
Asia M.
The staff at this healthcare facility are welcoming, and I find the overall experience quite pleasant.
St George's Medical Centre
Margaret W.
During a critical health crisis right before the holidays, I want to express my deepest gratitude to Dr. Northfield and the entire staff at St George's Medical Centre in Moston. Throughout a..
St George's Medical Centre
Fantastic F.
My general practitioner is failing to fulfill their professional responsibilities. I detailed my medical concern, and the GP assured me they would reach out within two weeks, but they never followed..
St George's Medical Centre
Martha M.
The reception staff are absolutely terrible, displaying an incredibly condescending and patronizing attitude, speaking as if they're medical experts and dispensing prescriptions over the telephone...
St George's Medical Centre
D M.
Extremely discourteous employees and hazardous personnel on site. Steer clear of this establishment!
St George's Medical Centre
Jordan T.