SP

Sam P. 4 years ago • From Google

Rating

Bad

Frustrating healthcare with impossible appointment system

The medical professionals here are inconsistent. While some are exceptional, potentially the finest I've encountered, others seem thoroughly unpleasant. Even securing an appointment is a significant challenge. The morning booking window between 8-9am is chaotic, with only same-day slots available. This morning, after 52 separate attempts, I was met with a "User busy" message that prevented me from even entering a queue. I dialed precisely at 8:00 AM, and this will likely be my third consecutive day of failing to schedule an appointment, despite the out-of-hours physician at Broomfield hospital explicitly instructing me to insist on getting one. The practice's service quality has dramatically deteriorated since discontinuing its walk-in facility.

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