MB

Mark B. 6 years ago • From Google

Rating

Poor

Frustrating healthcare with mixed medical service quality

Most medical professionals are relatively competent, but the administrative staff leaves much to be desired. They misplaced my urine sample and claimed there were issues with my son's nail test, suggesting a need for another sample - which seemed impossible given the improbable turnaround time. After unregistering, I received calls to visit the surgery due to form errors they had previously verified, yet when I arrived, the staff claimed they couldn't access the safe containing the information. Appointment wait times are extremely long, with patients often waiting up to a week just to consult a prescribing nurse, let alone a general practitioner. On a positive note, the surgery does offer weekend hours and is prompt in making hospital referrals for my son.

Other reviews for North Chelmsford NHS Healthcare Centre