JL

Janine L. 8 years ago • From Google

Rating

Bad

Frustrating healthcare with no appointments available

Consistently substandard service. Immense difficulty securing appointments, with wait times frequently exceeding two weeks. Despite registering with Ryecroft, I'm constantly forced to incur taxi expenses to visit Silverdale due to zero availability at my local practice. During one instance, I arrived 6 minutes late after unsuccessfully attempting to contact the surgery 5 times (being disconnected each attempt), and despite being within my original 15-minute slot, I was denied treatment. Adding insult to injury, the doctor I was scheduled to see had no patients present at the time. Throughout the past few years, I've battled significant health challenges. After four years of repeatedly expressing concerns to medical professionals who dismissed my symptoms, I ultimately resorted to paying privately to diagnose my condition and subsequently underwent corrective surgery. I have now terminated my registration with this practice and sincerely hope my new medical provider will deliver a substantially improved standard of care. The treatment I've experienced over recent years has been utterly unacceptable.

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