BG

Bec G. 2 years ago • From Google

Rating

Bad

Frustrating healthcare with poor communication and delays

Accessing medical care has become increasingly challenging. The new patient triage system requires completing a form to secure a doctor's appointment, which often proves inconvenient. Additionally, patients must then contact the surgery to reschedule if needed. I'm planning to switch to a different medical practice this week. My blood sugar reading was 1.5 mmol. I sought a blood test recommendation from my doctor and was advised by 111 to have another test, but received a text from a nurse stating my blood sugar level screening isn't scheduled until February 2024! The quality of this medical practice has significantly deteriorated since I first registered in 2018.

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