JL

Judo L. 4 years ago • From Google

Rating

Bad

Frustrating healthcare with poor communication and service

The same-day scheduling approach is fundamentally broken. It appears the front desk staff are primarily focused on screening patient concerns. Getting an in-person consultation seems virtually impossible here. I experienced a troubling incident where an administrative employee altered my medical documentation, falsely marking me as a no-show for an appointment. In reality, this staff member had directed me to an incorrect waiting area. Their overall performance leaves significant room for improvement.

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