Chelmer Medical Partnership (Melbourne House Surgery)

Spotless, well-lit reception space featuring comfortable, appropriately distanced chairs. Appointment started promptly. Thoroughly enjoyable visit.

appointment slots start at 8 try calling at 8 and can't join the waitlist due to overwhelming demand ring at 8:15, spend half an hour in a line with 10 people, only to be told no available..

During my initial visit, the front desk staff were accommodating. However, the nurse in room 6 was completely unprofessional. She displayed a dismissive attitude and seemed disinterested in..

Exceptional care provided by Dr. Booth, with an incredible problem-solving approach. As a first-time patient at this practice, I am thoroughly delighted with my experience...much appreciation.

The reception staff provide exceptional, compassionate assistance. Since my elderly mother is 95, she receives home medical consultations, and the doctors are always responsive when I have..

What a joke this service has turned into. Absolutely pointless to even attempt communication with their support team.

Absolutely terrible service. I spent an entire hour waiting, only to be informed that they have no emergency appointments available. I simply sought a referral, but my general practitioner cannot..

I've been struggling to secure a vaccine appointment for weeks due to my general practitioners' incompetence. Their staff are consistently unhelpful, whether you contact them by phone or visit in..

Dr. Booth and his medical staff have been absolutely exceptional in managing my ongoing health challenges, providing care that is nothing short of outstanding.

Absolutely appalling. Submitted an appointment request last Thursday morning, and it's now Saturday with zero response. What on earth is wrong with your online booking system? You seem to have..

Throughout my extended medical journey spanning four years, I consider myself fortunate to be a patient at Melbourne House Surgery. The exceptional level of care and compassion I've experienced from..

This establishment doesn't even merit a single star, but unfortunately, the rating system demands at least one! My partner was prescribed a medication that drastically impacted her emotional state,..

First visit to this medical practice and what an exceptional experience! I'm not typically one to seek medical attention, but when I suspected kidney issues, they promptly scheduled me for a..

Scheduling a medical consultation has become so challenging that patients frequently abandon their efforts to seek care. While the online booking platform was previously effective, appointment slots..

I've been a patient at this medical practice for more than seven years, and while the staff are pleasant, scheduling appointments is incredibly challenging. As a diabetic patient, I haven't been..

Extremely discourteous. It's incomprehensible to me why they would handle patients with such disrespect.

Top-notch surgical care and supportive personnel. The medical facility appears professionally run. Nearly all my interactions with the medical team and administrative staff have been outstanding...

Extremely sluggish and subpar customer assistance

Arguably the most inept team who brazenly deceived me today after phoning to verify my recurring prescription - a process I must constantly chase every fortnight as if it's brand new each time...

Quality has seriously declined since the ownership change. Dr. Booth used to run an excellent practice, but under the new management, everything's fallen apart. Patient appointments are nearly..