Laburnum Health Centre
Sharon G. 3 years ago • From Google
Bad
Frustrating healthcare with poor patient communication
First off, I've flagged the misleading reviews about booking appointments, which are unnecessary. This medical practice is antiquated and lacks a proper phone queuing system. I've been a patient for almost a year and consistently struggle to secure an appointment. Anyone with young children can request an appointment form directly at the clinic, which allows booking through their website. However, I'm uncertain if this applies to adult patients. Due to the extremely poor patient access and scheduling process, I am ultimately switching healthcare providers.
From the moment I submitted my e consult, I was impressed by how quickly Dr. Alam responded. Within 24 hours, I received a thorough and thoughtful reply that addressed all of my concerns. This..
Laburnum Health Centre
Lindsey B.
Exceptional customer care and delightful employees. Dr Alam demonstrates genuine compassion, communicates effortlessly, and truly listens. Scheduling 4 appointments recently has been..
Laburnum Health Centre
Anne R.
I've spent a whole week attempting to secure an appointment, and on the rare chance you actually succeed, the surgical waiting area is bizarrely deserted. Something seems off with their scheduling..
Laburnum Health Centre
Rumon R.
This general practitioner should not be allowed to practice in the United Kingdom. Due to such practices, the NHS is losing its compassion, goodwill, and connection with patients. From doctors to..
Laburnum Health Centre
Ameer K.
Absolute nightmare of a general practitioner. Completely incompetent and unprofessional. Avoid at all costs.
Laburnum Health Centre
Annabelle M.
Undoubtedly the most terrible medical practice in the entire United Kingdom. Completely avoid this place. Scheduling an appointment is practically impossible. It's so dysfunctional they should just..
Laburnum Health Centre
Maureen Q.
The name is Maureen Quy. I'm rating this with 1 star since there's no lower option. Once more, I'm disappointed by the medical practice's service. It's impossible to schedule a doctor's appointment..
Laburnum Health Centre
Laura H.
It's impossible to schedule an urgent medical visit when their phone lines are constantly jammed. This practice is completely unacceptable and shows how unprofessional these doctors truly are. Their..
Laburnum Health Centre
Gloria V.
For the past couple of days, I've been attempting to schedule an appointment between 8:30 and 9:00 AM, but the phone line remains consistently busy. When I finally succeeded in getting through, I..
Laburnum Health Centre
Hara H.
If I could give this general practitioner the lowest possible rating, I absolutely would. This medical practice completely mishandled my mother's repeat prescription, resulting in her being without..
Laburnum Health Centre
Christine W.
I showed up precisely when my scheduled slot was set. Despite this, I lingered in the waiting area for nearly a quarter of an hour. This did not leave a favorable impression.
Laburnum Health Centre
RCC G.
An absolute disaster of a general practitioner. Dr Sharma ranks among the most incompetent doctors I've ever encountered. He demonstrates zero respect and displays appalling bedside manner towards..
Laburnum Health Centre
Maria M.
No stars for Laburnum Health Centre. I underwent surgery on 12.10.2022 and was instructed by my doctor to visit the GP after 2 weeks to have my stitches removed. After 3 weeks, I contacted the GP,..
Laburnum Health Centre
Paulina D.
I would rate this zero stars if possible. I scheduled an immunization appointment for my son a month in advance. When I called that morning to confirm the date and time, I arrived at the clinic only..
Laburnum Health Centre
Karen S.
I've recently transferred to this medical practice following the closure of my previous one. I must emphasize how thoroughly satisfied I am with their communication, support, and the overall..
Laburnum Health Centre
Christina G.
I urgently implore Dr. Sharma to contact me immediately concerning my mother, Eunice Dorothy Furney. I am her daughter, Christina, and this matter requires prompt attention. 🌞🙏
Laburnum Health Centre
Maria M.
The surgical team is incredibly unresponsive regarding the medication problems I'm experiencing, and they seem completely unwilling to provide any assistance or support.
Laburnum Health Centre
Ifemeje E.
Scheduling an appointment can be quite the ordeal
Laburnum Health Centre
Sarah N.
No matter how hard you attempt to schedule an appointment, it's virtually impossible to connect or secure a time slot.
Laburnum Health Centre
C B.
Don't fall ill at this place, they're completely indifferent to patient care. Update after 12 months: I'm still unable to secure a consultation. Every time I phone, the message claims all slots are..
Laburnum Health Centre
Anonymouse