Kelvedon & Feering Health Centre
Annie A. 10 months ago • From Google
Bad
Frustrating healthcare with rare moments of compassion
Getting medical appointments has been a constant struggle, often forcing me to travel to Broomfield for care. The new triage system seems ineffective and broken. While the nursing staff and employees are genuinely kind and supportive, the scheduling challenges make accessing healthcare incredibly difficult.
I can't imagine how this surgical practice could be more frustrating. It's absolutely hopeless trying to schedule any appointments, with patients being instructed to call at 8am and encountering..
Kelvedon & Feering Health Centre
Lynn W.
Superb healthcare facility with incredibly skilled and well-informed general practitioners. Nevertheless 1. Vehicle parking proves consistently challenging 2. It would be beneficial if patients..
Kelvedon & Feering Health Centre
Kaitlin G.
Denied care for my critically ill infant of three months! Dismissively instructed me to seek treatment at Colchester hospital, displaying zero compassion or professional courtesy.
Kelvedon & Feering Health Centre
Alice P.
Visited my doctor today, who was truly a courteous and skilled professional. The phlebotomist drawing my blood was equally pleasant and kind. I noticed the receptionist handling a difficult patient..
Kelvedon & Feering Health Centre
Mark D.
Called repeatedly, nearly 240 times between 8:00 and 8:45 AM, desperately seeking an appointment. Finally got through, only to be informed that all slots for today have already been filled 😞
Kelvedon & Feering Health Centre
Sarah G.
I'm puzzled by the negative feedback circulating. Despite initially facing a challenging scenario with childcare preventing my hospital visit, the staff were incredibly supportive. The receptionist..
Kelvedon & Feering Health Centre
Tracy K.
Called to schedule a consultation and was put on hold for nearly three-quarters of an hour! However, received a callback post-lunch, shared images with the nurse practitioner, got a hospital..
Kelvedon & Feering Health Centre
sumith t.
Absolutely terrible service in the UK, with staff displaying extremely unprofessional behavior, particularly at the reception desk. I strongly advise avoiding this establishment if you have any..
Kelvedon & Feering Health Centre
Jamie H.
Management's incompetence is severely undermining the staff's efforts. While initial challenges after the merger might have been understandable, ongoing issues continue to negatively affect patient..
Kelvedon & Feering Health Centre
Lisa J.
Ever since the practices combined, securing an appointment has become incredibly challenging. On Monday, I encountered a perpetually busy phone line and dialed over 60 times before finally getting..
Kelvedon & Feering Health Centre
Annie A.
Getting medical appointments has been a constant struggle, often forcing me to travel to Broomfield for care. The new triage system seems ineffective and broken. While the nursing staff and..
Kelvedon & Feering Health Centre
Elaine L.
At last, a commendable standard of medical attention. My aging parents can now obtain in-person consultations either immediately or the next day. Dr Gill has been exceptional in treating them. The..
Kelvedon & Feering Health Centre
Katherine G.
The medical professionals and administrative team at this practice are truly exceptional. I transferred here from Ambrose, knowing that the top-tier staff had established this surgery. As both a..
Kelvedon & Feering Health Centre
Michelle H.
If I could award zero rating, I absolutely would!! Shockingly substandard patient treatment. Amanda at reception demonstrated complete lack of professionalism, displaying rudeness and zero..
Kelvedon & Feering Health Centre
Ria K.
I've been attempting to contact the front desk repeatedly over the last several days, but I'm getting absolutely nowhere. Every time I try, I either end up waiting on hold for 20 minutes or get a..
Kelvedon & Feering Health Centre
Martyn K.
Impossible to reach anyone by phone for more than seven days, and when I finally do connect, there are zero available appointment slots. I've been suffering from an ear infection for weeks, and this..
Kelvedon & Feering Health Centre
Jan S.
I'd give zero rating to the Operations Manager based on my recent encounter. While the doctors and nursing staff might be competent, their accessibility was completely obstructed. I was consistently..
Kelvedon & Feering Health Centre
Awanat A.
Utterly appalled by their unprofessional conduct. I'm definitely never returning to this establishment 😡😡
Kelvedon & Feering Health Centre
Natalie M.
Incredible. Immediate appointment availability if you call at the right moment. How many medical practices provide such swift service? Beyond 5-star quality, completely satisfied.
Kelvedon & Feering Health Centre
Frances N.
I was dismissed without an urgent consultation and advised to call 111, which ultimately resulted in my hospitalization for severe pneumonia. The staff's lack of compassion is so extreme that it's..
Kelvedon & Feering Health Centre
Steve M.