VS

Viktoria S. one year ago • From Google

Rating

Bad

Frustrating healthcare with unhelpful and disorganized staff

Scheduling an appointment through their phone system is incredibly challenging, with excessively long wait times to even reach reception. Their online consultation process is equally frustrating, as they merely offer a random doctor's call at an unpredictable time. Despite explicitly requesting an afternoon consultation after 4 pm, they consistently call at inconvenient times like midday. The reception staff's incompetence is truly appalling. In a recent incident, I encountered four different excuses over four separate days, with each interaction introducing new paperwork requirements just to access my 12-year-old child's food allergy blood test results. The overall service quality is abysmal, and I cannot recommend this general practice to anyone.

Other reviews for Crescent Providence Surgery