The Elms Medical Centre

Repeatedly dismissed by healthcare personnel, I'm struggling with multiple medical conditions, yet because my symptoms aren't life-threatening, securing an appointment seems impossible. The..

The quality of this medical practice has significantly dropped in recent times. The employees are rude and unhelpful. During a previous encounter, a staff member deliberately misled me to conceal a..

Very impressive initial service. Called at 8am with concerns about a friend. The welcoming receptionist took details smoothly. By 8:20am, Dr 'H' returned the call, displaying genuine care and..

Throughout the past four years, this medical facility has consistently exceeded my expectations, delivering exceptional service from their welcoming front desk staff to their compassionate and..

Had to escalate my complaint and hint at filing an official grievance before the medical office would finally schedule me for a consultation with a physician

Fresh to the practice, and I've already had two wonderful encounters within a week. The screening nurse was delightful. When I needed to address another concern, I rang at 8am and utilized the..

I initiated contact around 8am via the automated callback system. Reception responded within thirty minutes and promptly arranged a same-day GP consultation. The physician returned my call shortly..

Top-notch physicians and personnel. They consistently provide prompt service and scheduling is hassle-free.

This medical centre is absolutely the worst I've ever encountered. While the medical staff are somewhat acceptable, they tend to dismiss patients instead of providing proper treatment (likely due to..

Front desk employees completely incompetent, merely lounging behind the counter with an arrogant, unhelpful attitude, particularly that staff member named Liam who was exceptionally rude and..

Scheduling an appointment here is an absolute nightmare. Getting in touch with a physician seems impossible, and the reception team's communication skills are abysmal. Their triage process is..

I cannot fault this medical facility. Every single staff member, from physicians to nursing personnel, demonstrated exceptional care and professionalism. The center maintained impeccable cleanliness..

!!! Exceptional medical professionals !!! The front desk staff are completely incompetent. They deserve to be fired, and then this practice could become the top healthcare provider in the entire..

I recently relocated and became a patient at Elms, and I must say I'm thoroughly impressed. The clinic's operational workflow, scheduling process, doctor consultations, subsequent care, and the..

I recently transferred to the Elms from a different local medical practice. I'm thoroughly impressed by how swiftly I can get an appointment with a GP, the comprehensive follow-up care, and the..

This medical facility stands out as the top healthcare provider I've encountered. The physicians demonstrate exceptional professionalism, genuine engagement, and remarkable dedication. The front..

Just had my inaugural appointment at this medical practice since relocating. I submitted an online consultation at 09:49, and remarkably, the physician rang me back by 10:01, swiftly developing a..

Quick to reply and incredibly supportive.

Extremely substandard and insufficient medical attention. The top-tier female physicians have all departed from this clinic. Reception personnel are inappropriately determining patient access to..

My son attempted to schedule an appointment and spoke with the receptionist, who assured him the doctor would contact him after 1:30pm. As time passed and no call came, he followed up at 4pm, only..