AW

Alice W. 4 years ago • From Google

Rating

Bad

Frustrating healthcare with unhelpful and unresponsive staff

Absolutely frustrating healthcare experience. The scheduling process is incredibly challenging, requiring patients to call at 8am for potential same-day slots, which might work for urgent situations but falls short for regular medical needs. The front desk staff demonstrate a lack of professionalism, seemingly making unilateral choices about patient care that are not just ineffective, but could potentially compromise patient safety. Communication is severely restricted, with patients limited to phone consultations and given only a vague day for their appointment, without any specific time allocation, making planning virtually impossible.

Other reviews for North Chelmsford NHS Healthcare Centre