CI

Chris I. 7 years ago • From Google

Rating

Bad

Frustrating healthcare with unhelpful appointment staff

Getting an appointment here is challenging, especially for those with limited mobility. You typically have to physically visit the surgery to request a slot. The office seems staffed with five people, where one handles appointments while the others appear more interested in tea breaks. The appointment staff seem more focused on creating obstacles or questioning patients' medical needs rather than facilitating care. The GP experience is unpredictable - some doctors are thorough and will conduct basic tests before prescribing treatment, while others seem to rely on mere physical proximity to patients as their diagnostic method, which is somewhat questionable. The sole bright spot is the Nurse Practitioner, who provides excellent service.

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