Grovelands Medical Centre

Scheduling an appointment here is a nightmare. I spent a quarter of an hour on hold, and when a representative finally picked up, they claimed there was an issue with my phone connection,..

I've been experiencing repeated frustration with this clinic's appointment booking system. Twice now, we've arrived for my mum's flu jab only to be told no appointment exists, despite having..

Always been incredible for me and my loved ones. I can't express enough gratitude. You are truly valued and appreciated. Thank you so much.

It wouldn't be right to lower the rating since the medical team and administrative personnel are excellent, however... Their digital pre-screening process is fundamentally flawed. It automatically..

The doctors at this practice are excellent, but their appointment scheduling is abysmal. As an educator, I'm limited to booking during school breaks, and each time I've called this year, my regular..

I've been attempting to communicate regarding my prescription. My wife previously managed my medication, but she's battling pancreatic cancer and can no longer assist. I received a partial batch of..

Securing a medical consultation here is incredibly challenging. I simply requested a brief phone conversation at the GP's convenience to adjust my prescription, yet was instructed to call back on..

Nurse Maria at the practice is simply wonderful. She radiates warmth, engages in friendly conversation, provides excellent assistance, and works with remarkable precision. She's truly exceptional.

I'm deeply concerned about a potential prostate issue. Despite my physician's recommendation from over a year and a half ago to get examined, I cannot secure a medical consultation. This situation..

UPDATE 1: The subpar repeat prescription service persists and has now reached an unacceptable low. My elderly parents (78 & 88), who rely on daily medication, have been without their essential drugs..

I'm writing a review about Grovelands Medical Centre regarding an incredibly frustrating experience. I had a scheduled appointment for January 7th, 2025 at 8:50am, only to be told no such..

I've been struggling for weeks to secure an appointment while my condition gradually deteriorates. Every time I call at 9:30 AM or earlier, I'm told all slots are already taken. Just 8 minutes after..

Medical facility shows improvement

I visited Dr. Sarojini recently, and she was incredibly supportive and kind. The staff at the front desk were equally welcoming and accommodating, both during phone interactions and in-office..

If I could, I'd give zero stars. I've been a patient here my entire life with no problems until recently. For eight consecutive days, I attempted to secure an appointment, each time being assured of..

Scheduling an appointment seems impossible, and they consistently bungle medication refills. Phone wait times are excessive, and the administrative staff appears to outnumber the actual medical..

I've encountered absolutely abysmal medical service here. The only way to secure a consultation seems to be if you collapse right in their waiting area; otherwise, getting an appointment is..

The front desk personnel display an unacceptable level of discourtesy (varying with the specific staff member, whose name I unfortunately could not identify). She demonstrated a complete..

Despite challenges with turnover among reception staff and an excessively lengthy recorded phone introduction that can be incredibly frustrating, and waiting times that feel overwhelmingly long,..

The Oxford Road pathway is completely overgrown, resembling a dense wilderness. Vegetation has completely consumed the walkway, with tree branches drooping precariously low. As someone standing..