Lichfield Grove Surgery

I'm uncertain about the quality of this medical practice. Scheduling an appointment seems impossible. They advise calling at 8:00 for an urgent slot, but their Google Maps listing indicates they..

I am absolutely delighted with Lichfield Grove Surgery and cannot express enough gratitude to their entire team for consistently demonstrating genuine care and dedication in supporting me and my..

I have been been patient for over 25 years and I have never experienced such poor management in this practice since Dr Arnold left. Unfortunately we go there when we are unwell and are looking for..

The customer experience fell far short of expectations. Additionally, phone calls consistently went unanswered. Absolutely the worst service imaginable.

An exceptional medical practice that truly stands out. The physicians and administrative staff consistently demonstrate exceptional commitment to keeping my family and me thoroughly informed...

After being a loyal patient at this GP practice for 7 years, I am deeply frustrated by the unprofessional conduct of their new receptionist, who not only spoke to me disrespectfully but also..

Getting ahold of their customer support is impossible - every single call leads straight to voicemail with zero chance of actually reaching a live person.

Since Dr. Arnold and a key professional receptionist departed, this practice has devolved into a terrible establishment with completely incompetent staff. - Scheduling appointments is consistently..

The practice manager kuldip should not be working in health care at all . As she abuses her duty of care towards patients, she has no compassion, no empathy nor the love for her job but she is only..

I extend my heartfelt gratitude to all the medical professionals and support personnel involved in my care.

Throughout my lung disease treatment, this medical team has demonstrated exceptional precision in tracking my blood work and fine-tuning my medication regimens. The personnel have consistently..

Extremely terrible establishment

I experienced a frustrating cycle of unhelpful communication where phone representatives repeatedly redirected me to their website, and the website sent me back to phone support. Despite explaining..

The most appalling healthcare encounter I've encountered. The practice manager displays zero empathy, behaving rudely and obstructively. Dr Patel - the temporary physician - is delightful, but being..

The reception at this medical practice is utterly unacceptable. Every attempt to schedule an appointment is met with abrasive, unhelpful, and frequently discourteous staff. Their most infuriating..

During my parents' flu vaccination appointment, they inquired about the frequency of travel vaccinations for South Asia. The nurse's response was shockingly unprofessional. She abruptly dismissed..

The quality of service has significantly declined across the board in recent times. Eliminating the messaging system provides absolutely zero advantages for patients. Front desk staff appear poorly..

I've been thoroughly delighted with the level of service provided by the team at Lichfield Grove Surgery. In contrast to my former general practice, the staff here stand out as exceptionally..

I had a red eye last year and was promptly attended to after submitting the online consultation. I immediatley recieved a referral to Moorfields, and then seen online by a specialist, before an..

I concur with previous reviewers that the quality of this medical practice has significantly declined in recent years. Booking an appointment has become nearly impossible - wait times stretch..