Mere Lane Group Practice

Medical staff consistently dodge in-person consultations. Reception staff exclusively schedule phone consultations. In my case, experiencing back pain resulted in a telephone discussion,..

Dr. Nikpour demonstrates an alarming lack of compassion and understanding when it comes to individuals struggling with mental health challenges, rendering him unsuitable to provide care for such..

Terrible primary care physician... appointments involve excessive waiting periods...

I deeply regret not checking the reviews before registering here. The reception staff display a repulsive demeanor, openly criticizing a physician right in front of me. They insisted I visit the..

Scheduling a consultation here is quite challenging and frustrating.

I arrived for my scheduled appointment only to be left waiting for 90 minutes, and ultimately was dismissed with a mere apology. The nurse declined to examine my child, suggesting I either return..

In my view, this so-called "Medical Practice" should be stripped of its designation due to their complete lack of compassion towards patients across every aspect of care. Getting an appointment with..

This medical facility is impeccably maintained and hygienic, with highly competent physicians and nursing personnel. The sole drawback is the reception team, who are remarkably discourteous and..

Dr. Baggus at Mere Lane provided outstanding treatment during my Auntie's recent visit. Her compassionate approach was truly remarkable. She dedicated her attention to my elderly relative, listening..

Absolutely top-notch experience! Dr. Nikpar was incredibly supportive and addressed all my requirements flawlessly. Couldn't have asked for better assistance. Immense gratitude!

The reception staff were incredibly unprofessional and unhelpful. Their attitude was dismissive and discourteous when addressing my inquiries and concerns, despite clear errors on their part. They..

The medical staff here are excellent, and I've had no issues with the physicians themselves, which is why I'm giving a 3-star rating. Despite their quality care, the front desk and communication are..

Attempting to schedule a medical consultation is consistently frustrating, with no doctor slots ever seeming to be open, forcing me to repeatedly call back day after day. The front desk staff..

Incredibly disappointing service from both staff and physicians. When I reached out previously, a male doctor summoned me with a condescending attitude, requesting I arrive within 10 minutes,..

The front desk staff demonstrated a lack of professionalism and courtesy during our phone interaction, which detracted from the overall experience. A more considerate and polite approach would..

Have been registered here for 12+ years and it's gone very downhill in the last couple of years. The receptionists have clear biases and are usually biting and unkind. The doctors don't care..

The front desk staff are incredibly discourteous. Both women have such an unpleasant demeanor and seem to regard visitors with unwarranted condescension, acting as if they're performing some..

Absolutely terrible customer service experience. The front desk staff are incredibly unpleasant and seem completely disinterested in being helpful.

Undoubtedly one of the most appalling medical practices in Liverpool... their phone line is perpetually unresponsive, with no hold option available, and the staff who do pick up consistently display..

The staff's customer service was extremely unhelpful, and they showed a complete lack of communication skills or willingness to engage.