St Andrews Medical Practice

The entire team at this practice appears unhelpful, and I would not suggest seeking medical care there as the service does not seem to prioritise patient wellbeing.

It's difficult to secure appointments with a consistent healthcare provider at this practice. The waiting times tend to be quite lengthy. I had to wait a full hour for my appointment today, which..

Unable to secure an appointment to see a doctor, and while some practices open at 8am, this one opens at 8.30am, making it difficult to book a slot by the time you manage to get through.

I recently had appointments with two trainee practitioners at this practice. They demonstrated a friendly and welcoming demeanor, and I was pleased to be able to contribute to their professional..

Not a worthwhile use of my time

The practice demonstrates a commitment to addressing any concerns or worries that patients may have. The entire team has been consistently helpful and supportive. Remote consultations function..

Everything has been progressing positively with this practice so far. The responses have been timely and the medication support has been helpful.

I wanted to bring to your attention that the telephone system appeared to be experiencing difficulties on a Bank Holiday Monday. This prevented me from being able to place a prescription order..

The primary concern I have with this practice relates to the considerably lengthy appointment waiting times. Securing a consultation typically required a minimum of several weeks in advance, with..

If I could give a lower rating I would. Since relocating to this area, my experience has been consistently poor from beginning to end. I required medication collection but found the practice closed..

I have registered with numerous medical centres across different parts of England throughout my life. The standard of professional knowledge and compassionate care provided at this practice has been..

All members of staff, regardless of workload, demonstrate courtesy and willingness to assist. It took some adjustment to become accustomed to the revised approach for receiving care during the..

I had a very negative experience today. My teenage daughter attended an appointment to request a repeat prescription. During the consultation, she felt pressured to accept an alternative medication..

Recently switched to this practice from another area and received prompt assistance within several days, including help with prescriptions. My family members have attended appointments for different..

An excessive amount of information was provided during the telephone call before presenting available choices. Even after selecting an option, the cycle of information persisted and was not brought..

I felt the practice was focused on charging fees for letters when I had previously received similar documentation that could have been updated rather than redone from scratch. The receptionist..

Visited the pharmacy to receive a vaccination. The service was very well organised and quick.

Having recently switched to this practice, I can only say that after a couple of visits the standard of care I have experienced has been excellent. This is the level of care that should be provided...

I don't normally leave reviews, but I recently attended for a blood test and while there are many capable staff members who perform this procedure, I encountered a particularly skilled phlebotomist..

I felt my privacy was not adequately protected during my visit, which caused me significant concern. This is a serious matter that affects patient safety and trust in healthcare services. I was..