RG

Reg G. one year ago • From Google

Rating

Average

Frustrating hospital experience with poor navigation

Most restroom facilities were unavailable. Additionally, several elevators were non-functional, with lift control buttons failing to respond. The main reception area is consistently chaotic. There's no dedicated check-in for cardio, adult eye clinic, or dermatology services. Patients consistently appear confused, not realizing they should simply sit and wait instead of attempting to check in. Having frequented the children's eye clinic, I've observed numerous individuals becoming anxious, unsure of their location or status, and waiting extensively only to be informed they cannot be seen. This facility desperately requires a proper reception system. The children's eye team is exceptional. Reception staff are warm and welcoming, and all professionals who examined my children were compassionate and remarkably skilled with pediatric patients.

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