The Fryern Surgery
Tony yesterday
Average
Appointment
PoorReception
PoorCleanliness
AverageCare
AverageRespect
AverageSeen On Time
PoorFrustrating. It's like wading through treacle
We have been using this practice for over forty-years and the last few years the service and response has been so frustratingly sloth-like. Prescriptions, in particular, have been missed, incorrect and I have repeatedly had to chase-up the medication for my wife with dementia. There's a general lack of dynamic.
Waited 25 minutes in an extremely warm environment, which definitely explained my elevated blood pressure.
The Fryern Surgery
Wendy R.
Absolutely terrible service from their support team. They completely failed to communicate that the medication I needed was out of stock with their distributor. I had been anticipating this..
The Fryern Surgery
lisa s.
I've been battling persistent dizzy spells and consulted Dr Woods, who prescribed medication and suggested an Epley test if my condition didn't improve. After not seeing any progress, I contacted..
The Fryern Surgery
Olivia K.
The entire staff, from the front desk personnel to the medical professionals, have consistently demonstrated exceptional kindness and support during all of my interactions and consultations.
The Fryern Surgery
JAMES C.
I've been a patient at this medical practice for many years, and they've consistently provided exceptional care, even going above and beyond by conducting home visits when needed.
The Fryern Surgery
Helen A.
Laura, my diabetic nurse, provided exceptional service. She promptly sent me my test results in under 24 hours, which was impressive. When I visited the clinic to speak with the receptionist, I was..
The Fryern Surgery
Caroline B.
We're truly impressed by the exceptional care provided. Being newcomers to this region, we've found the medical practice to be absolutely outstanding. Their service is top-notch, and we would..
The Fryern Surgery
Karolina J.
The reception team consistently demonstrates exceptional customer service with their friendly and accommodating approach. Throughout my visits, I've consulted with three distinct general..
The Fryern Surgery
Mary J.
Securing an in-person consultation is a futile endeavor, with zero availability and extended wait times for phone consultations being the sole option after making contact. As a result, I'm compelled..
The Fryern Surgery
Chloe H.
The front desk staff are warm and compassionate. While the majority of doctors are supportive and genuinely committed to addressing your healthcare needs, a small number of physicians come across as..
The Fryern Surgery
Bora G.
Incompetent front desk staff. They're completely clueless and provide terrible guidance.
The Fryern Surgery
Rebecca S.
This surgical experience was an absolute nightmare for our entire family. They completely failed my father, misdiagnosing his critical respiratory distress as mere panic attacks, bringing him..
The Fryern Surgery
Lisa D.
A top-tier medical facility with exceptional service. The entire team, from reception to doctors, consistently demonstrates helpfulness. Communication is smooth, with prompt and professional phone..
The Fryern Surgery
Kimberley G.
Absolutely no issues here! From the moment you walk in, every single staff member—from the front desk to the medical assistants, nurses, and physicians—goes above and beyond to ensure you receive..
The Fryern Surgery
Dariusz M.
Absolutely dreadful medical practice. The physicians here display a complete lack of compassion and support.
The Fryern Surgery
stewart h.
Recently joined the surgery after becoming a paraplegic, and the reception staff have been exceptional - courteous and helpful whenever I call (occasional wait times are understandable given COVID..
The Fryern Surgery
Sven G.
Got there ahead of schedule, used the self-check-in kiosk, and was informed appointments were running smoothly! Yet, I still ended up waiting 20 minutes past my slot, with the staff repeating the..
The Fryern Surgery
Ellie D.
Getting through on the phone is an absolute nightmare (just recently, 37 attempts over 1.5 hours with constant disconnections), and the staff who eventually answer are incredibly discourteous and..
The Fryern Surgery
Del S.
Exceptional assistance, much appreciated.
The Fryern Surgery
Andrew J.
Top-notch care provided by every healthcare professional here. Throughout my three-decade relationship with this medical facility, I've consistently experienced nothing but smooth, reliable service..
The Fryern Surgery
barbara j.