The Fryern Surgery
Tony one month ago
Average
Appointment
PoorReception
PoorCleanliness
AverageCare
AverageRespect
AverageSeen On Time
PoorFrustrating. It's like wading through treacle
We have been using this practice for over forty-years and the last few years the service and response has been so frustratingly sloth-like. Prescriptions, in particular, have been missed, incorrect and I have repeatedly had to chase-up the medication for my wife with dementia. There's a general lack of dynamic.
Truly exceptional medical practice, scheduling appointments is a breeze, the doctors are all welcoming, accessible, and attentive, while the front desk team is compassionate and equally receptive. I..
The Fryern Surgery
Olivia K.
The entire staff, from the front desk personnel to the medical professionals, have consistently demonstrated exceptional kindness and support during all of my interactions and consultations.
The Fryern Surgery
Victoria H.
I am struggling with my mental health, and this medical practice shows complete indifference. They consistently dismiss me and repeatedly redirect me to Italk, despite having no actual connection to..
The Fryern Surgery
Helen A.
Laura, my diabetic nurse, provided exceptional service. She promptly sent me my test results in under 24 hours, which was impressive. When I visited the clinic to speak with the receptionist, I was..
The Fryern Surgery
Nicholas H.
Throughout my interactions at this facility, I've consistently received exceptional treatment and personalized attention. The front desk staff have been welcoming and supportive. Every medical..
The Fryern Surgery
JAMES C.
I've been a patient at this medical practice for many years, and they've consistently provided exceptional care, even going above and beyond by conducting home visits when needed.
The Fryern Surgery
Robert R.
Horrendous service quality and abysmal staff demeanor from the utterly inept front desk personnel. Getting through their labyrinthine phone system is a nightmare of epic proportions. Steer clear of..
The Fryern Surgery
lisa s.
I've been battling persistent dizzy spells and consulted Dr Woods, who prescribed medication and suggested an Epley test if my condition didn't improve. After not seeing any progress, I contacted..
The Fryern Surgery
D J.
Repeated attempts to correct my medical records have been met with empty promises of phone callbacks, but no action has ever been taken. I'm thoroughly dissatisfied with this ongoing issue, and it's..
The Fryern Surgery
C B.
Big thanks to the Fryern Surgery Prescription team. Requested a medication via NHS app last night, and it was ready at the pharmacy by 9:30am...they're absolutely fantastic. When I order medication..
The Fryern Surgery
davana r.
I am writing to convey my deep frustration with the utterly unprofessional treatment I experienced during my consultation with Dr. McKenna. As a first-time patient seeking help for a debilitating..
The Fryern Surgery
Wendy J.
Incredibly welcoming employees who consistently demonstrate exceptional dedication to meeting customer needs and ensuring complete satisfaction.
The Fryern Surgery
Bora G.
Incompetent front desk staff. They're completely clueless and provide terrible guidance.
The Fryern Surgery
Raluca S.
Back in November, I underwent a blood test that revealed slightly elevated cholesterol levels, with instructions to repeat the test after three months. When I followed up in March and contacted the..
The Fryern Surgery
keeta s.
I rang the medical practice first thing Monday morning seeking an appointment and secured a slot for 11am the following day. My blood test was processed so swiftly that I barely had time to sit..
The Fryern Surgery
Chloe H.
The front desk staff are warm and compassionate. While the majority of doctors are supportive and genuinely committed to addressing your healthcare needs, a small number of physicians come across as..
The Fryern Surgery
Mel_Co M.
I attempted to reach out during the pandemic as instructed, but their phone system is completely unresponsive. Despite being told to call before any in-person interaction, no one ever picks up when..
The Fryern Surgery
Beth D.
Exceptional attention and support from the entire staff, who consistently demonstrate total commitment and frequently exceed expectations. I truly appreciate all of your dedicated efforts.
The Fryern Surgery
Steve O.
Exceptional and comprehensive support that fully met my expectations
The Fryern Surgery
Karolina J.
The reception team consistently demonstrates exceptional customer service with their friendly and accommodating approach. Throughout my visits, I've consulted with three distinct general..
The Fryern Surgery
Kereen H.