The Fryern Surgery

Got there ahead of schedule, used the self-check-in kiosk, and was informed appointments were running smoothly! Yet, I still ended up waiting 20 minutes past my slot, with the staff repeating the..

The entire staff, from the front desk personnel to the medical professionals, have consistently demonstrated exceptional kindness and support during all of my interactions and consultations.

Absolutely terrible service from their support team. They completely failed to communicate that the medication I needed was out of stock with their distributor. I had been anticipating this..

Exceptional care and attention throughout my medical journey over the decades (addressing hip issues, battling cancer, and more) - now at 74, I'm experiencing a vibrant second wind! :-)

Utterly appalling medical care with staff displaying complete incompetence. A problem lingered unresolved for five long weeks before being dismissively pushed aside, ultimately forcing the hospital..

Big thanks to the Fryern Surgery Prescription team. Requested a medication via NHS app last night, and it was ready at the pharmacy by 9:30am...they're absolutely fantastic. When I order medication..

Top-notch care provided by every healthcare professional here. Throughout my three-decade relationship with this medical facility, I've consistently experienced nothing but smooth, reliable service..

The receptionist was thoroughly disappointing. While I was a patient who had just undergone a heart attack operation, she talked over me and abruptly ended the phone call with a dismissive attitude...

Exceptional assistance, much appreciated.

Truly exceptional medical practice, scheduling appointments is a breeze, the doctors are all welcoming, accessible, and attentive, while the front desk team is compassionate and equally receptive. I..

We have been using this practice for over forty-years and the last few years the service and response has been so frustratingly sloth-like. Prescriptions, in particular, have been missed, incorrect..

Laura, my diabetic nurse, provided exceptional service. She promptly sent me my test results in under 24 hours, which was impressive. When I visited the clinic to speak with the receptionist, I was..

Booking an appointment here has been an absolute nightmare, and this isn't a one-off occurrence. Attempting to schedule a nurse consultation via phone is consistently futile, with no one ever..

Exceptional personnel who are both approachable and highly skilled, including the medical professionals. This surgical experience surpassed all my previous encounters in terms of quality of care and..

I'm experiencing delays in addressing my health concerns, with lengthy wait times for medical consultations when attempting to maintain continuity of care with a single physician. Appreciation goes..

I want to express my sincere gratitude to the compassionate and highly professional healthcare professional who assisted me during today's appointment.

Incredibly welcoming employees who consistently demonstrate exceptional dedication to meeting customer needs and ensuring complete satisfaction.

I attempted to reach out during the pandemic as instructed, but their phone system is completely unresponsive. Despite being told to call before any in-person interaction, no one ever picks up when..

Don't be discouraged by the negative feedback about Fryern Surgery. Throughout my 14-year experience as a patient, whenever I've had concerns, I've directly approached the Practice Manager, who has..

We're truly impressed by the exceptional care provided. Being newcomers to this region, we've found the medical practice to be absolutely outstanding. Their service is top-notch, and we would..