PS

Peter S. 5 years ago • From Google

Rating

Bad

Frustrating journey through impossible healthcare appointment system

I am experiencing extreme exasperation while attempting to secure medical guidance. I have reluctantly come to terms with the current reality where securing direct communication with a general practitioner has become practically unattainable. The healthcare system now seemingly mandates an initial telephone consultation with a nurse before accessing any medical advice. After accepting this protocol, I attempted to book an appointment online on Monday morning, only to find that while two time slots were presented, no actual appointments were available. Consequently, I resorted to telephone booking, repeatedly calling on Monday without success due to unacceptably long waiting times. Tuesday followed the same pattern until approximately 17:15, when I finally reached a receptionist, who informed me that no appointments existed and instructed me to call again at 08:00 the next morning!!! North Brink, this situation is completely unacceptable. Are we truly operating at a standard equivalent to a developing nation's healthcare system? The NHS actively encourages patients not to neglect non-Covid health concerns, yet simultaneously creates insurmountable barriers to accessing medical consultation.

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