Bridge House Medical Practice
Alessandra M. 2 years ago • From Google
Bad
Frustrating journey to get medical attention
The process of seeking medical attention has become an absolute nightmare. I've been caught in a frustrating loop of phone calls and conflicting instructions. At 8 AM, I was told a doctor would call between 9 AM and 5 PM, only to receive an email directing me to contact a pharmacy instead. After enduring a 20-minute call with a pharmacist while struggling with a severe sore throat, I was advised to see a doctor for antibiotics. This led to more back-and-forth between the GP's office and the pharmacy regarding a missing email. The ordeal continued with multiple requests to call back at different times, each leading to further delays. It's absurd that I'm expected to manage this administrative chaos while feeling utterly awful and missing work for two days. The suggestion to try again on a Wednesday, as if my illness could be scheduled, is laughable. To add insult to injury, after being told the GP would review my case after 5 PM, my husband couldn't collect the medication that evening due to work. The next morning, we discovered there was no prescription at all! I had to make yet another call to inquire about this oversight. If I were alone, this negligence could have had dire consequences. The lack of proper care and communication from the medical staff is not just disappointing; it's potentially dangerous.
I've found my forever GP! There's absolutely nothing to grumble about. Dr. Rosanne, Dr. Faye, and Dr. Sarah, along with their entire team, have consistently provided exceptional care whenever I've..
Bridge House Medical Practice
Juan T.
Dr. Brothers and Dr. Ellicott undoubtedly merit the highest praise, standing out as beacons of excellence in an otherwise declining service. Having been a loyal patient for over a decade and a half,..
Bridge House Medical Practice
Nicolas P.
Nurse Napolina exhibited a compassionate demeanor and demonstrated a willingness to assist. Her approach left a positive impression, conveying genuine concern for patients' well-being and a..
Bridge House Medical Practice
George G.
As a newcomer to this medical practice, I've been thoroughly impressed by the warm reception from both the staff and healthcare professionals. My weekly visits for a leg infection have been made..
Bridge House Medical Practice
J H.
As a generally healthy individual, I've recently found myself relying on the NHS for various health concerns. I must express my sincere gratitude to the entire staff at the surgery for their..
Bridge House Medical Practice
Lola N.
We experienced prompt assistance from the staff when we had concerns about our son's well-being. They swiftly arranged for us to consult with a physician, addressing our worries efficiently.
Bridge House Medical Practice
Yaz N.
Dr. Ellacot and Dr. Brothers demonstrate commendable listening skills and proficiency as general practitioners. However, my experience with Dr. S. Manistre was less than satisfactory. She appeared..
Bridge House Medical Practice
Mercedes C.
I'd highly recommend Bridge House Healthcare Center. Recently, they've significantly improved their efficiency in handling 8:00 AM appointments, making the process much smoother. The reception staff..
Bridge House Medical Practice
steve s.
I appreciate your gratitude, Dr. Hall. While I'll keep the specifics of our online interaction private, I must express my sincere thanks to you, your colleagues, the front desk staff, and the..
Bridge House Medical Practice
ELLEN MARGARET LANIGAN
My GP DR BROTHERS DR ELLICOTT And all the other doctors and staff are truly outstanding .The help I get is truly Amazing ...I cannot thank my doctors enough for always taking their time to look..
Bridge House Medical Practice
Alessandra M.
The process of seeking medical attention has become an absolute nightmare. I've been caught in a frustrating loop of phone calls and conflicting instructions. At 8 AM, I was told a doctor would call..
Bridge House Medical Practice
Sophia D.
Eilisha demonstrated exceptional assistance during our telephone interaction today. Her communication was remarkably informative, providing comprehensive details that addressed all my inquiries. I'm..
Bridge House Medical Practice
Kate B.
I had an exceptional experience with their service. The staff demonstrated remarkable efficiency in handling my requests, and their kindness was truly noteworthy. Every interaction was marked by a..
Bridge House Medical Practice
Alan C.