RF

Ramona F. 4 years ago • From Google

Rating

Bad

Frustrating medical bureaucracy blocks essential blood test

I was directed to this facility by my physician and meticulously adhered to all provided instructions for a blood test. However, I was initially turned away because I lacked a printed version of the blood form, which essentially contained a bar code and URL. The receptionist insisted I email the document to their surgery inbox, but this attempt failed. Consequently, I was denied this critical and time-sensitive blood test due to the surgery's non-functional email system. When I proposed alternative solutions, they rebuffed me, claiming I was 'not one of their patients'. Despite following my GP's instructions precisely, I once again find myself confronting the frustrating possibility of compromising my health.

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