CD

Chris D. one year ago • From Google

Rating

Bad

Frustrating medical care leaves patient in pain

I contacted the reception to discuss changing my medication due to ongoing pain. Previously, my doctor had advised waiting a few weeks before making any changes. However, the receptionist insisted I schedule a routine appointment with a 6-8 week waiting period. I explained that the doctor had suggested I follow up in a couple of weeks about medication adjustments. The receptionist said she would consult the doctor and return my call. An hour later, I received a message stating I must book a routine appointment, which would take 6-8 weeks just to get approval for medication changes. Seriously? Arthur Medical Centre is completely ridiculous. It seems they have zero concern for patients' suffering or quality of life. I'm immediately switching healthcare providers and strongly recommend others avoid this terrible practice. Their lack of compassion is appalling.

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