AM

Allanah M. 3 years ago • From Google

Rating

Bad

Frustrating medical care that left me feeling hopeless

My prolonged sinus condition has persisted for more than twelve months, and despite numerous calls to my physician, the prescribed treatments have been ineffective. Multiple allergy medications and four different antibiotic courses have failed to resolve my health issue. The process of reaching the medical office is incredibly time-consuming, and their recent policy changes have been frustrating. Previously, I could schedule a telephone consultation at any time during office hours, but now appointments are restricted to a narrow two-hour window between 8 and 10 AM, and they've insisted on an in-person visit. The staff made me feel embarrassed for being unaware of these sudden changes, and each interaction leaves me feeling belittled and concerned that my medical concerns will be dismissed or minimized. While some reception staff are friendly, their individual kindness cannot compensate for the overall substandard quality of care provided by this medical practice.

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