Bacon Road Medical Centre
Allanah M. 3 years ago • From Google
Bad
Frustrating medical care that left me feeling hopeless
My prolonged sinus condition has persisted for more than twelve months, and despite numerous calls to my physician, the prescribed treatments have been ineffective. Multiple allergy medications and four different antibiotic courses have failed to resolve my health issue. The process of reaching the medical office is incredibly time-consuming, and their recent policy changes have been frustrating. Previously, I could schedule a telephone consultation at any time during office hours, but now appointments are restricted to a narrow two-hour window between 8 and 10 AM, and they've insisted on an in-person visit. The staff made me feel embarrassed for being unaware of these sudden changes, and each interaction leaves me feeling belittled and concerned that my medical concerns will be dismissed or minimized. While some reception staff are friendly, their individual kindness cannot compensate for the overall substandard quality of care provided by this medical practice.
The personnel across the entire facility are exceptional. Every department demonstrates remarkable professionalism, and my family and I feel completely secure and well-cared for.
Bacon Road Medical Centre
Anett V.
These healthcare providers show no interest in addressing my medical concerns, and scheduling an appointment is extremely challenging. I've been struggling with a sinus infection for half a year..
Bacon Road Medical Centre
Mat S.
The quality has significantly deteriorated in recent years. It's nearly impossible to secure an appointment or even receive a return call, and when you do get seen, it's typically by a student still..
Bacon Road Medical Centre
Russell G.
Throughout my extensive four-decade-plus history with Bacon Road, I've consistently found their service to be exceptional. Scheduling an appointment has never been an issue for me, as I can always..
Bacon Road Medical Centre
Mr T.
Staff at the front desk seem to operate by inconsistent guidelines that vary based on the individual employee, creating significant challenges for patients seeking medical care. I'm in the process..
Bacon Road Medical Centre
Nas M.
Utterly let down. Throughout my long-standing relationship with this medical practice, I've consistently encountered subpar care, especially regarding mental health. Instead of seeing a qualified..
Bacon Road Medical Centre
Hanady K.
Absolute paradise, couldn't ask for a more perfect location 🌸
Bacon Road Medical Centre
Emily S.
Extremely unsatisfactory service experience. Scheduling appointments was incredibly challenging, and the online support resources were severely limited. Ultimately, I was compelled to transfer to a..
Bacon Road Medical Centre
K A.
Absolutely unacceptable customer treatment!
Bacon Road Medical Centre
Linda H.
I've consistently experienced supportive interactions with the front desk staff who offer guidance. The physicians are always responsive, attentive to my concerns, and proactive about follow-up..
Bacon Road Medical Centre
Roz R.
The nursing staff at this facility are absolutely wonderful, without a single criticism. When I consulted a physician regarding menopause, I received an informational pamphlet and a subsequent phone..
Bacon Road Medical Centre
Nik V.
An outstanding medical facility that truly stands out from the rest
Bacon Road Medical Centre
Andrew M.
Completely worthless. The administrative personnel are obsessed with interrogating you about your condition before allowing you to consult a physician, yet when you request test results, they become..
Bacon Road Medical Centre
Gillian E.
Absolutely useless medical practice. After three decades of being patients here, we're constantly shuffled between different doctors who provide conflicting advice. It's incredibly exasperating..
Bacon Road Medical Centre
shena b.
Terrible general practice in Norwich, particularly with some nurses displaying racist attitudes towards individuals of foreign backgrounds.
Bacon Road Medical Centre
Donna P.
Utterly frustrating experience, impossible to connect with an actual person. Made 17 call attempts, each time getting disconnected after enduring the robotic greeting. Gone are the days of waiting..
Bacon Road Medical Centre
Suzanne N.
I have been a patient at Bacon Road Medical Centre since its inception, and I cannot express enough appreciation for the exceptional care and support I've received throughout the years. I've..
Bacon Road Medical Centre
Tracey A.
If I could award zero stars, I absolutely would. I arrived to collect my medication and was informed it was at the pharmacy. Upon reaching the pharmacy, it wasn't there. The pharmacist called the..
Bacon Road Medical Centre
John W.
The administrative setup is completely chaotic. I've spent the entire day attempting to connect with someone at the front desk, and it appears utterly futile to even reach the receptionist, much..
Bacon Road Medical Centre
bunglesworld b.
Total garbage - chances of getting a response are slim to none.
Bacon Road Medical Centre
Tony P.