JH

Jana H. 10 months ago • From Google

Rating

Bad

Frustrating medical care that nearly cost a life

I've been a patient at this practice for years, and there are significant problems. While most staff members are pleasant, scheduling appointments is incredibly challenging. The doctors seem dismissive of patient concerns. My mother's experience was particularly alarming - she nearly died from gallbladder complications and developed liver failure before anyone paid attention. For three consecutive years, she was repeatedly sent home with dismissive explanations like "it's just gas" or "it's anxiety." Hospital visits were equally frustrating, with constant gaslighting that almost resulted in her death. Medical professionals should listen to patients and conduct thorough testing instead of casually turning people away. The week-long wait for appointments is unacceptable. Additionally, some receptionists lack basic customer service skills. I was told they had no referral details, which contradicts information I've heard previously from other sources. As a result, I'm actively seeking alternative healthcare providers.

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