Victoria and Five Elms Medical Centre
S R. one year ago • From Google
Bad
Frustrating medical centre with zero helpful service
Elms Victoria Medical Centre's online appointment system is completely dysfunctional. Despite encouraging patients to register through their suggested "Option 1", they rejected my online booking yesterday. Instead, I'm now forced to wake up early and queue at 8 am just to secure an appointment. What's the point of offering an online registration option if you can't actually provide basic patient services? When I called today to see my GP, after already attempting to schedule an appointment yesterday, the staff member was unhelpful. He simply repeated that no appointments were available and advised me to call 111. It appears the local GP practice is overwhelmed and unable to accommodate patient needs. The alternative is to spend an entire day waiting at the hospital, with no guarantee of seeing a healthcare professional - and even then, you might be lucky to get any attention after an 8-hour wait.
I had a deeply disappointing experience at this healthcare facility. The staff seemed indifferent to my needs, and the mental health assessment felt rushed and superficial. Despite my repeated..
Victoria and Five Elms Medical Centre
True M.
I shared with my general practitioner that my health concerns extend beyond PCOS, and I suspect I'm dealing with endometriosis. A private clinic in Switzerland confirmed my suspicions, explaining..
Victoria and Five Elms Medical Centre
Anne G.
I'm still getting acquainted with this healthcare practice. I appreciate that scheduling appointments doesn't involve lengthy phone wait times. It's refreshing to be offered in-person consultations,..
Victoria and Five Elms Medical Centre
Mia M.
The general practitioner service is passable, but their operating hours are problematic. It's frustrating when they indicate potential varying hours, yet the lines remain inactive throughout the..
Victoria and Five Elms Medical Centre
Dean G.
Lacks a delivery service for specific medical specimens, requiring patients to physically pick up a form from the clinic and subsequently transport it elsewhere. This process is extremely..
Victoria and Five Elms Medical Centre
Ashmeeta R.
I had a wonderful experience at the reception, thanks to Ibrahim Islam's exceptional assistance with my prescription. His attentiveness and helpfulness were truly remarkable. What impressed me most..
Victoria and Five Elms Medical Centre
Mavis A.
The care provided to patients at this establishment is commendable. Their staff exhibits a warm and welcoming demeanor, creating a pleasant atmosphere for those seeking medical attention. The range..
Victoria and Five Elms Medical Centre
Bailey M.
Their scheduling reliability is poor, and the process of transmitting prescriptions is extremely slow, often dragging on for multiple weeks.
Victoria and Five Elms Medical Centre
Z S.
I've been a loyal patient at this medical practice for many years, and I can't speak highly enough of the entire team. The doctors and staff consistently demonstrate a remarkable level of care and..
Victoria and Five Elms Medical Centre
Abdul H.
The medical team at this facility impressed me with their attentiveness and compassion. The support personnel were particularly pleasant, offering assistance with genuine kindness. I appreciated how..
Victoria and Five Elms Medical Centre
Haitham M.
Our family holds our general practice in high regard, with particular admiration for Dr Mohammed Qurashi. His exceptional professionalism and remarkable competence have left a lasting impression on..
Victoria and Five Elms Medical Centre
Sualeha m.
I've been a patient at this practice since my pregnancy with my now 17-year-old daughter, and I've never encountered any problems. While there are lengthy waits for approvals and callbacks, the..
Victoria and Five Elms Medical Centre
Miss P.
The doctor deserves a single star, and this clinic is utterly laughable. When I called at 8am, they claimed only one face-to-face slot remained, which I booked for my son. Upon requesting my own..
Victoria and Five Elms Medical Centre
Adriana R.
Consistently exceptional service with courteous employees. Undoubtedly the top general practitioner practice I've encountered in London over the past ten years.
Victoria and Five Elms Medical Centre
Sharon F.
Jan is an absolute gem among the reception staff. Whenever I hear her voice answering the call, I can't help but rejoice because I know I'll be treated with dignity and guided effectively. She truly..
Victoria and Five Elms Medical Centre
Gheorghe C.
Hi there, I'm seeking information about a midwife. Could you confirm if your facility offers maternity services?
Victoria and Five Elms Medical Centre
Kamar H.
Throughout my 27-year journey as a patient at Victoria, I've consistently experienced top-notch medical treatment. The entire staff has always been incredibly compassionate and attentive to my..
Victoria and Five Elms Medical Centre
Farhat B.
I've been a patient at this medical practice for quite some time... The team is compassionate and genuinely committed to addressing any concerns that arise. They typically offer same-day..
Victoria and Five Elms Medical Centre
Aisu X.
Ibrahim Islam provided exceptional assistance. His attentiveness and professionalism left a lasting impression, ensuring a truly positive experience. The level of care and expertise demonstrated..
Victoria and Five Elms Medical Centre
J. S.
The team at this medical practice truly stands out for their warmth and attentiveness. I was pleasantly surprised by how effortlessly I secured an appointment, especially compared to my previous..
Victoria and Five Elms Medical Centre
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