Highfield Surgery

I experienced an absolutely terrible ordeal trying to get help from this medical practice. Despite desperately needing assistance, I was repeatedly told they attempted to contact me, and even after..

Stuck waiting a full week just to hear back from a physician regarding my prescription - absolutely unacceptable. The medical care surrounding this surgical procedure continues to deteriorate,..

I've made multiple calls to schedule appointments and was directed to get blood work done. At the walk-in centre, a UTI was identified, but I was told to wait for the next available slot, which..

Called the medical practice first thing in the morning at 8:15am for a doctor's consultation, and despite making four follow-up inquiries, nine hours passed without receiving a single callback. The..

I'm noticing my bronchitis symptoms are seemingly not critical, yet I'm incredibly worried. The possibility of waiting weeks for an appointment is shocking. This approach feels like pure negligence..

I visited Nurse Debbie and found her to be extremely supportive and kind. I truly appreciate her assistance.

My wife Sandra and I have been patients at Highfield Surgery for nearly four decades, starting with Dr. Priestly on Station Rd, then moving to Gorton St, and now located on South Shore Lytham Rd. We..

Encountered a frustrating delay when my prescription wasn't transmitted to the pharmacy, resulting in a two-hour wait for another triage and a subsequent return trip to collect my medication.

The front desk staff at this facility are utterly despicable. I encountered nothing but carelessness during my time here, and it seems no one gives a damn (with the exception of two fantastic nurse..

I encountered several outstanding physicians at this facility. Their diagnostic abilities are impressive, despite a slight holdup caused by one staff member. Currently, I'm on an expedited medical..

Requested an appointment for Monday at 8am, and it's now Thursday. They've informed me that the pharmacy will determine medication availability on Monday, which means 10 days will have passed since..

The medical professionals and personnel here consistently demonstrate compassion and a willingness to assist.

I'd give zero stars if I could. Despite accepting the lack of in-person meetings, I scheduled a phone consultation at 10:10am, which never happened. Multiple attempts to contact them were met with..

Terrible medical practice that lives up to its negative reputation. The staff exhibits an arrogant attitude and shows little concern for patients. Unlike my previous experience with Dr. Tunn at..

Returned from vacation feeling extremely unwell. Called the medical practice first thing in the morning and was promptly examined by a doctor, receiving antibiotics within two hours! Absolutely..

A heartfelt appreciation goes out to Nurse Debbie and Dr Espada for their exceptional care. They were incredibly attentive, compassionate, and considerate throughout my treatment. Living with a..

A truly disappointing encounter. My spouse contacted the medical office early morning to schedule a consultation for our 8-year-old daughter, who was suffering from severe ear pain and fever. The..

Utterly disgraceful conduct. I've been with Highfield for approximately 2-3 years, and I've never encountered such an incompetent medical practice. Having managed my asthma for 38 years with a..

Lacking skill and displaying a complete absence of professional conduct.

Quick and responsive assistance. The entire staff demonstrates a welcoming and competent approach. Top-notch pharmaceutical services located on the first level.