Oakfield Surgery
JJ
Jamjarr J. 3 years ago • From Google
Bad
Not pleased. Living with mental health challenges, I've finally been persuaded by others to seek professional assistance. Given my solitary lifestyle, mustering the motivation to venture outside for anything beyond basic necessities is a constant struggle. After summoning considerable effort to schedule a doctor's appointment, I anticipated respectful treatment. My expectations were swiftly shattered. While walking past the medical practice en route to a grocery store, I attempted to arrange an appointment in person. Surprisingly, I was instructed to telephone instead. 1) Despite repeatedly explaining my phone call phobia to this surgery, they seemed indifferent. 2) I was physically present in their office! The absurdity of being told to phone while standing right there was mind-boggling. Subsequently. During a return call with a physician (whose name escapes me), I began discussing my mental health concerns, only to be abruptly dismissed and redirected to "healthy minds". A service I'd previously found entirely ineffective - a point I had already communicated during our initial conversation. I intended to discuss additional physical health matters, but was cut short the moment mental health was mentioned. Consequently, I'll be exploring alternative medical practices in the area, as this experience represents yet another frustrating episode in my long history of healthcare disappointments.
David M.