Richmond Medical Centre
Krzysztof B. 3 years ago • From Google
Bad
Frustrating medical practice with impossible appointment system
I don't mean to criticize the front desk staff, as they aren't responsible for the policies. However, the current system is absurd: appointments can only be scheduled by phone, which is practically impossible. With no availability for the next day or week, full-time workers are effectively denied medical care, leaving emergency rooms as the only option. I want to remind the doctors managing this practice that healthcare isn't like a restaurant or hotel where you can simply turn people away and tell them to come back another day. How long will they continue to claim that these pandemic-era changes are for our benefit? It's time to stop this charade and restore a sensible approach to patient care!
It's a solid documentation resource.
Richmond Medical Centre
Łukasz K.
Unable to schedule a booking after two weeks of trying
Richmond Medical Centre
geoffrey m.
Utterly appalling customer service. The front desk staff member is hands-down the most incompetent individual I've encountered in recent memory. Despite the website claiming appointment pre-booking..
Richmond Medical Centre
Kuba K.
One pound is absolutely excessive. During the phone call, the physician inquires about my desired course of action, which is glaringly apparent: "I need you to assess my child and provide..
Richmond Medical Centre
C F.
I scheduled a cervical screening and endured four failed attempts to complete the test. Each visit came with a different excuse: computer system malfunctions preventing my examination, an..
Richmond Medical Centre
Alex W.
Utterly appalling - impossible to secure a booking, and on the rare occasion you manage to get through, everything is already fully booked
Richmond Medical Centre
R M.
Pointless to visit or call this practice - the surgery is constantly deserted. Your best bet is contacting 111, who actually respond, provide guidance, and offer face-to-face appointments if..
Richmond Medical Centre
hasnain g.
Hey, I want to express that this is absolutely one of the worst medical practices I've ever encountered. They show zero concern for their patients' well-being or the challenges people are facing...
Richmond Medical Centre
Glen W.
Absolutely incompetent medical professionals I wouldn't rely on to care for a simple pet fish.
Richmond Medical Centre
Leah W.
Utterly repulsive front desk personnel who unlawfully attempt to provide medical assessments via telephone. These individuals lack the professional qualifications to offer such diagnostic advice...
Richmond Medical Centre
Keith W.
Called at 8 AM expecting a nurse to contact me about my results. Called back at 1 PM and was told the doctor would ring. Rang again at 5 PM, again assured Dr. Ford would call, but once more left..
Richmond Medical Centre
Fritz F.
I was impressed by their courteous and efficient service. They arrived exactly when scheduled, and I completely disagree with the negative feedback from other reviewers. This isn't my first visit -..
Richmond Medical Centre
Usman A.
Attempt to contact the hospital and you'll quickly discover their complete unresponsiveness. The automated system endlessly repeats that no staff member is available, creating an utterly ridiculous..
Richmond Medical Centre
Ritz S.
I was forced to give 1 star, though I'd prefer to give none, as the review system requires a star rating... I scheduled a blood test during my lunch break after considerable difficulty securing an..
Richmond Medical Centre
Viktorija K.
This healthcare facility consistently lacks same-day appointment slots and simultaneously prevents patients from scheduling consultations ahead of time!
Richmond Medical Centre
Mohammed H.
Absolutely abysmal phone support. I reached out during a typically quiet period with a straightforward inquiry, yet I was left on hold for nearly three-quarters of an hour. When someone finally..
Richmond Medical Centre
Cristina C.
I visited a physician alongside my child, and their diagnostic skills were completely inadequate. I independently administered mebeverine and submitted parasite-related test samples, yet received..
Richmond Medical Centre
ENG1N33R E.
This is absolutely terrible - how can such a substandard service or product still exist? Truly the most disappointing experience I've encountered.
Richmond Medical Centre
Lee S.
Utterly appalling medical practice with an impossible appointment system. Your only chance is to battle through their phone lines at the crack of dawn, and if by some miracle you secure a slot,..
Richmond Medical Centre
Samina H.
Scheduling a consultation here is an absolute nightmare. For a fortnight, I've been attempting to book an appointment, and each time I call at 8 AM, I'm left waiting on hold. When I finally get..
Richmond Medical Centre
Phill d.