The Wand Medical Centre
TT
Tuffs T. 2 years ago • From Google
Bad
To update 27,3,24. After submitting a previous entirely accurate review, I began making progress with one doctor at the practice. However, because I refused to remove my initial review, the practice manager Dee - whom I've attempted to contact multiple times but who remains unresponsive - took it upon herself to arrange a meeting with the partners behind my back without my involvement. She has now removed me from their patient list and sent a letter instructing me to find alternative medical care. Thanks for nothing, Dee - just when I thought I was making headway. At least I won't have to endure your terrible practice anymore, I suppose. Absolutely terrible practice. Doctors consistently fail to follow up on tests, and when contacted about results, they actually fabricate information. They neglect to update medical records and never respond as promised. I've spent 8 years battling a medical issue that has now progressed to the point where my daily life is unbearable and is impacting my heart. When I raised concerns, I was told everything was fine, forcing me to demand they review test results from weeks earlier which conclusively proved the situation was far from acceptable. Their approach is to simply prescribe painkillers to mask symptoms rather than address the underlying cause. I've deteriorated from being supremely healthy to becoming a complete physical wreck. I've essentially surrendered hope - the only reason I'm still here is my children and family. The doctors are disinterested and negligent. This is now severely affecting my mental health; I'm unable to leave home, interact socially, or even answer communications. They'll respond with generic placating statements, suggesting patients contact the practice, but as proven, this achieves nothing - it's merely a facade of caring, which would be laughable if it weren't so tragic. Update: 13,02,2024. Received a phone call requesting I remove my review. I declined, reaffirming its complete accuracy. However, I want to acknowledge my appointment with Dr. Aliakbar on 12,02,24 was excellent. He was thoroughly professional, attentive, and conducted a comprehensive examination addressing all my concerns. Thank you.
Fatou F.