MX

Maxamed X. one year ago • From Google

Rating

Bad

Frustrating medical record runaround

I've been registered with this GP since 2023 and attempting to renew my private hire taxi license. TfL requested a medical form, but the doctor's office claims they don't have my medical records. I have an NHS number, and my previous GP confirms they sent the records. I asked them to resend, but they refused. This process has dragged on for 3 months, causing me to lose my job. TfL for private hire licensing stated that without medical records within 28 days, they'll revoke my license. They took £120 from me without providing proper service. If I can't obtain my medical records in the specified timeframe, TfL will revoke my license, potentially causing me to lose my car finance after nearly 3 years and my job. This situation is an absolute nightmare.

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