HS

Holly S. one year ago • From Google

Rating

Bad

Frustrating medical records transfer nightmare

After relocating to Scotland in September, I've been struggling to get my medical records transferred to my new general practitioner. Contacting the reception has been incredibly frustrating, with communication being next to impossible. When I do manage to reach someone, they seem completely clueless about my situation and are unable to help me track down my medical documents. The lack of effective communication from their staff has left me in complete uncertainty about whether my records have even been located or processed.

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