LA

Lisa A. 4 years ago • From Google

Rating

Bad

Frustrating medical service with endless phone struggles

The medical practice has deteriorated significantly since the pandemic began. Attempting to contact the surgery by phone is a frustrating ordeal, with lines constantly busy and seemingly only one line functioning. It takes an exasperating 2-3 hours just to get through, and when you finally do, you're connected with a doctor who is unfamiliar with your medical background. The phone system desperately needs improvement, and calls must be answered more efficiently. Patients have far more important matters to attend to than wasting hours trying to reach their general practitioner, especially when told to call back in two weeks.

Other reviews for The Avenue Surgery