SM

Shamus M. 3 years ago • From Google

Rating

Bad

Frustrating medical service with poor communication

Completely pointless service. I was on medical leave because of a back injury. I phoned to request documentation for my absence. The front desk staff insisted I needed an in-person consultation. The earliest available appointment was a month away, by which time I had already returned to work. Initially, the receptionist assured me the document could be retroactively dated. However, during the appointment, the physician refused to provide the note, claiming I wasn't examined during my actual time off (despite their scheduling limitations). An utter frustration with contradictory information from staff members and a total misuse of my time.

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