SB

Shelley B. one year ago • From Google

Rating

Poor

Frustrating Mix-Up at the Medical Surgery

I visited the medical practice to obtain documentation for blood tests, and the receptionist checked her computer, claiming I had already completed the tests. I insisted that I hadn't and explained that I had received a text message requesting me to collect the necessary paperwork. She simply repeated that the computer showed otherwise. The following day, I phoned the surgery and was informed that the receptionist must have been mistaken and they would reprint the form. It's baffling how someone could become confused about such a straightforward matter.

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