AR

Alam R. 2 years ago • From Google

Rating

Bad

Frustrating months of unanswered medical questions

I consistently show up for my scheduled visits, despite the difficulty in securing appointments at this facility. For over three months, I've been attempting to uncover the root cause of my medical condition. Even after undergoing numerous tests and receiving what seems to be relevant medication, they have yet to explain the actual illness or identify any potential underlying factors. The appointment scheduling staff are completely incompetent, displaying an arrogant and discourteous attitude that is thoroughly unhelpful and dismissive. They repeatedly provide incorrect information about appointments. I've missed several telephone consultations because they were erroneously booked as in-person meetings, contrary to the information originally communicated. Given the critical nature of healthcare, this establishment desperately needs significant improvement.

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