NB

Nicola B. 4 years ago • From Google

Rating

Great

Frustrating morning at the doctor's office

I've been a loyal customer for over five decades without any issues, but recently their phone lines have become consistently jammed. This morning, I attempted to call since early hours and by 8:40, I opted to visit in person. Upon arrival, I found one receptionist assisting a patient while two others were engaged in casual conversation, seemingly unaware of the increasing number of waiting patients. Frustrated, I tried calling again, standing there with a perpetual engaged tone on my phone, yet bizarrely, no phone was ringing within the surgery itself!!!!

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