JG

John G. 2 years ago • From Google

Rating

Bad

Frustrating morning at the GP desk

I've been struggling to get a GP appointment for months, with only two phone calls made. When I tried to secure an appointment, I was brushed off at the reception desk yesterday morning at 8:45am by the same person who previously scheduled me with a nurse instead of a doctor. I absolutely refuse to discuss my health with the receptionist, and there's no privacy whatsoever. I'll attempt one more time, and if unsuccessful, I'll demand my medical records and insist the NHS destroy their copy. The service is completely unacceptable. After failing to get an appointment, I told reception "forget it". Despite this, I received a text for a non-urgent doctor's appointment in 4 weeks. I visited and submitted a letter stating my refusal to use the NHS until their administration improves - which I know won't happen. It's like Soviet-era healthcare. Update 04/04/2024: I've been trying to obtain my medical records but have been lied to on both occasions. This morning, I went to the clinic to stop doctor's calls and personally explain my desire to be removed from NHS involvement. The receptionist said I needed to complete a form, which I did immediately. I'll post the result once I receive it.

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