MM

Marion M. 3 years ago • From Google

Rating

Bad

Frustrating morning at unresponsive medical practice

Once more, I'm utterly frustrated with the front desk staff at this medical practice. When I called precisely at 8am to schedule an appointment, I was left hanging for 25 minutes only to be dismissively told it wasn't urgent and to call back later in the morning. Following their instructions, I rang at 11:30am, only to be informed that no appointments are available for the next fortnight and that I must wait and call back after that time. This process is absolutely ridiculous! The reception team demonstrates zero competence and complete lack of compassion for patients' needs. AVOID THIS PRACTICE AT ALL COSTS! I STRONGLY ADVISE SEEKING PRIVATE MEDICAL CARE INSTEAD

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